"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
Salesman, Brandon Cooper, answered all my questions and concerns with friendliness and knowledge. Thank you for a very pleasant experience. Danny Johnson
We just purchased our first RV and had many many questions. Erik Funk was our salesman and did an outstanding job informing us and seeing us through the process. Can't wait to take our rig out for it's first voyage! Thanks Erik!
Tim and the whole crew were great. The experience was a fun one, no high-pressure sales and the purchase process was quick and easy. We appreciated the system walk through. One suggestion - we were taking the vehicle back to a cold weather environment - considering carrying RV antifreeze so purchasers can winterize their vehicle before leaving Texas.
Sales team is outstanding. Iâ€™m also aware that the finance team needs to eat. Have those guys ease back a little on the unnecessary crap they try to push and it wouldâ€™ve been a perfect experience. The unit hasnâ€™t left the drive since itâ€™s purchase. So Iâ€™ve had plenty of time to look it over. Plenty of factory defects. Either thrown together or happens during delivery, or the guy who pushes these units in the yard with the forklift. Basketball sized dent in the front. Parts and service were top notch. Great job
Erik was wonderful!! Could not ask for a more attentive salesperson. He was excellent
Jason was phenomenal.
Very good experience. We have a few minor issues that we will get taken care of when we have the time. Our las name is spelled: TRINQUE Thank you
We just got home with our new Keystone Montana HC 345RL, WOW what a great experience!!! Chad Wilson (salesman), Ben in finance and Jacob and Alfrado in make ready were great. Every question answered, everything explained well and an amazing deal that Chad worked for us. I can't say enough good about this experience. We had purchased from another place with our first TT and this experience was like night and day better. I will happily refer them to all our friends and anyone that we come in contact with that's looking for a new 5th wheel or any other type of trailer. I give them 5 stars!!!
We financed with Houston Police Federal Credit Union. Mo is the reason we came back to purchase at Holiday World. We had the opportunity to save a little more with another dealer in Texas, but enjoyed working with Mo and he earned our loyalty. Thanks.
We also want to commend Mizra (?) the service writer. The first time we left the batteries connected in storage and the batteries were dead when we were ready to head out on our next trip. He very carefully and repeatedly explained with much courtesy how to jump start the engine and then use the generator to charge the house batteries. He demonstrated extreme patience and calmed us in a frustrating moment. You have excellent personnel, from sales to finance to parts store folks to the fellow that walked through the RV with us and now your service department. A !!!!
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