"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
Erik was wonderful!! Could not ask for a more attentive salesperson. He was excellent
Jason was phenomenal.
Very good experience. We have a few minor issues that we will get taken care of when we have the time. Our las name is spelled: TRINQUE Thank you
We just got home with our new Keystone Montana HC 345RL, WOW what a great experience!!! Chad Wilson (salesman), Ben in finance and Jacob and Alfrado in make ready were great. Every question answered, everything explained well and an amazing deal that Chad worked for us. I can't say enough good about this experience. We had purchased from another place with our first TT and this experience was like night and day better. I will happily refer them to all our friends and anyone that we come in contact with that's looking for a new 5th wheel or any other type of trailer. I give them 5 stars!!!
We financed with Houston Police Federal Credit Union. Mo is the reason we came back to purchase at Holiday World. We had the opportunity to save a little more with another dealer in Texas, but enjoyed working with Mo and he earned our loyalty. Thanks.
We also want to commend Mizra (?) the service writer. The first time we left the batteries connected in storage and the batteries were dead when we were ready to head out on our next trip. He very carefully and repeatedly explained with much courtesy how to jump start the engine and then use the generator to charge the house batteries. He demonstrated extreme patience and calmed us in a frustrating moment. You have excellent personnel, from sales to finance to parts store folks to the fellow that walked through the RV with us and now your service department. A !!!!
We met holiday world at the Dallas RV show. Debbie showed us the Travel Trailer we ended up purchasing. She facilitated everything from walking the RV at the show, she was very professional and courteous during negotiations the following week, and was there personally to make sure everything was ready on the day we picked up our Trailer. Thanks again Debbie.
Debbie and the entire team at HW Rv were great, from start to finish
Debby was Awesome awesome awesome
Debbie Miller and the team at Holiday World in Mesquite were awesome from the time we walked in late on a Saturday afternoon. We weren't able to come in earlier due to prior commitments so it was almost closing time when we popped in. Debbie was just as fresh and patient with us as if we were her first customer of the day. She was able to answer all our questions was able to show us trailers/RVs that she thought would fit our needs (empty-nesters) who travel half way across the country at times, to see our kids in college as well as other long weekend trips. We were interested in the Vintage Cruiser by Gulfstream when we came in and she was able to show us Vintage-type RVs that they had on the lot. But we (my husband), fell in love with "crimson and cream" color Vintage Cruiser. Debbie and others stayed after closing to help us "close the deal" and to get the information on our trade-in RV. A week later we picked up our RV! It was as seamless as shopping for an RV can get. Debbie and Holiday World's customer services beats all other dealers "hands- down". Debbie and Miguel in service were awesome on the day we picked up our new RV and made sure we knew how everything works prior to setting us up in their "RV Park" for the night. I wholeheartedly recommend Holiday World for you first or your next RV purchase!
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