"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
Brian McKenzie was excellent to work with during our RV search that would fit our budget and family! If you are looking to purchase an RV please ask for Brian. He is very knowledgeable, helpful and fun to work with! Thank you again Brian! Adam and Jamie Burnett
All of you'll were very friendly nothing to complain about.
Great RV buying experience. Everyone was courteous, knowledgeable and helpful and delivery was on time and instructions/explanations about new RV were clear and helpful. Highly recommend Holiday World of Las Cruces.
Awesome place to get what you need!!!
We had a great experience while shopping for our RV!
It was a wonderful experience
There was a problem with getting the correct receiver, so it took an extra couple of days and an extra trip(170 miles round trip) to Holiday World to get everything done. Everything else went perfect.
very good job by everyone involved.
I wasn't made aware of an extended warranty, which would have been nice since the first and only time we have taken it out, we discovered the microwave does not work, nor do the running lights. I have had the rv for just over 30 days and am having to pay to have the microwave replaced and figure out why the running lights don't work. Also, I have to buy a weight distribution hitch. I found out as I hooked the rv up to leave your lot. Pat didn't know I would need one. That cost another 800.00. I would have been ok with the WDH, but I feel the microwave should be under some kind of warranty, if only 30-60 days. It turns on, as Eric showed me in the walk through, but it doesn't heat, which I wouldn't have known in the walk through. I just think if I pay 11,500.00, the microwave not working should be covered. When I took it to HW Willis, they said I did not get a warranty so I am responsible for the 75.00 for them to look at it and the cost of the new microwave. I just don't think that makes for good business and will tell people when asked, that is the service you can expect. I had hoped for a rv for my son and I to enjoy, as I'm a single mom, but instead, our summer vacation money has been spent on fixing the rv (that I have had for a month) since we can't use it right now with no running lights or a microwave. This has been a horrible experience for something g that is supposed to be fun and enjoyable.
too long to type here. you can call me if you want to discuss. (817)233-0840
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