"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
Nicest group of people we've worked with.
Everyone was very nice,
I will try and explain all of my numbers.. First of all Holiday World of Willis is staffed with some of the best people we enjoyed dealing with everyone there. The first question concerning knowledge and courteous, Brock is very courteous but I believe he needs additional time understanding and learning every detail he can about the RV's, this is not a knock just improvement comments, at times he did not seem to know some details that I would have expected him to. Question 4 I placed as an 8 we were scheduled to do our walk at 10am in the morning and received a call to push it to 3:30pm, so if we were to say was it ready at the scheduled time, not really but our schedule was flexible and it was no problem. Q5, we received an excellent walk through, Paul did a great job, Amanda was also extremely helpful and we had a question that has been followed up on via phone by Ana. So at the end of the day, would I do business again, would I tell others that I had a great experience, yes I would.
I am a first time buyer and Auston was very knowledgeable and patient with all my questions and the time it took me to make my decision! He has continued to help me, making sure I am ready. As long as Auston is working there, he will be my go to salesperson!!
From looking for a fifth wheel to taking delivery of our Montana 3811-ms was an exciting and stress free experience. Thank you Holiday World of Alvarado, TX...Great Job!
Ron was knowledgeable and sensitive to our needs. He made the experience exciting .
Reese was very good at explaining how everything worked!
Excellent experience. Would buy from you again. Truly professional group all of you. Thank you again.
We began at the RV show at Market Hall. The Reps there were so friendly, unrushed and informative. Our intentions were to visit several dealers before buying as we were not in any hurry. I called the Mesquite location to simply check out times of operation. Chad answered the phone and dialog began. We asked for him when we came in. Again, he was informative, accommodating and unrushed. We ended up buying. Now, we're just waiting for our truck to arrive so that we can use the coach. Can't wait.
Very happy with all aspects of this purchase. Everybody was very friendly and helpful. PDI tech was very helpful. He took his time explaining everything.
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