"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
We purchased our Grand Design Reflection and bought the washer/dryer to be installed (it had to be ordered.) We returned after our first short trip. During our first trip we noted a few items that needed adjusting while the washer/dryer was being installed. Our service adviser (Sheryl) was knowledgeable, friendly and courteous. She made sure all of our issues were addressed. Not only was all the work done promptly, it was completed a day ahead of schedule! I would be remiss by not recognizing Lou (the tech. performing the work) for the craftsmanship and care he took with our RV. Thank you Holiday World.
We were very pleased with the professional and courteous manner in which we were treated by the entire staff. The purchase of our new RV was simple and painless. Thank you for all your help.
Holiday World of league City management, please do something with your employee Alice Parnell in service. Absolutely the rudest, most unprofessional employee I have ever had the displeasure of dealing with. Caused a very loud and embarrassing scene with me on March 10th, 2017 in front of other customers and employees in your service department. Please check Yelp reviews of the full incident concerning Alice Parnell that I wrote. I will most certainly never do business with your dealership again if I have to deal with this rude unprofessional employee. I have spent thousands and thousands of dollars with your dealership over the years. Do something with your employees before you loose more good customers.
Frank was in contact with us, by email, a couple times after made our deal. It was a few weeks before the purchase was finalized because the unit we were buying was in Texas. Richard Adams finalizedo
Its only been a week so its hard to give a true rating on some of these questions but sofore things have been great.
Excellent service and very professional salesperson.
Good job by all except they forgot to give me my keys LOL
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