"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
My husband and I recently decided to be full-timers and researched different RV dealers and RV models. We ended up purchasing a 2018 Grand Design Momentum Toy Hauler from Holiday World and have been very pleased with everything from the sale to follow up. Rachel, our sales person did an awesome job helping us with our selection, Mario did equally as well with financing and Reid was so knowledgeable during our walk through before we took possession of our new home! I would recommend Holiday World Katy to anyone looking for an RV!
Unbelievable service from start to finish. William Campbell was our sales consultant and he couldn’t have been more helpful – even after the sale. Upon calling Holiday World about an hour before our arrival the gentleman on the phone contacted Mr. Campbell who then prepared trailers to show us within our budget. Another consultant (Tina) followed up with us before leaving with our trailer to make sure all our concerns were addressed.
While on our way home (from Wyoming to Rio Grande Valley S TX) we found a used '14 Tiffin Class A online at HWHRV Katy. Talked to salesman John Harris on the phone, wound up making a deposit on the coach. Then drove all the way across TX to see it. We then spent the Hurricane Harvey week at the dealership using their campground. Closed our deal on Friday of Hurricane Harvey week then Saturday we parked both coaches under their entrance canopy to transfer our "stuff" while it rained! Salesman John spent 3 hours that morning helping us effect our moving. The salesman had been our advocate throughout the negotiations. The dealership has been more than fair and accommodating for our stay and our deal.
Finance department was very helpful on the financing.
We went to a lot of places to look at Rv's and the reason we bought from holiday was because of Chris's knowledge about all the different Rv's !!!! And he helped steer us in the right direction . He was a great help in getting us the right Rv !!!!! Thank you for your service Mark and Tammie Anthony
Darrell Joyce was recommended to us by Mike Satterfield who recently purchased his bus & had Darrell Joyce as his salesman We are so excited to get our new diesel pusher & are so pleased to have had Darrell to help make this dream come true We have been Motorhome shopping for 3 months Darrell is the best!!!
We love our new Grand Design - would highly recommend this brand and Holiday!
Can't say good things about this staff. I usually don't give 10 ratings across the board, but Mike G, Greg K, Andrew and Tegin all made us feel welcome and truly went out of their way to find us the perfect fifth wheel RV to suit our needs. They will be seeing us again when we up grade. Thanks Holiday World staff...
Very easy transaction.
We received exceptional care and service from the minute we walked in the door on a Saturday until the time we drove off with our RV hooked up to our truck on Tuesday. Every aspect of our experience was fantastic - including Ashlee in parts and James who demonstrated all the features of our trailer.
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