"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
Waiting on fender skirt and TV was broken upon it being delivered. Thanks Carol
I would like to share the experience of my wife and I purchasing our first 5th wheel at the Fort Worth RV show 2 to 3 weeks ago. It was a new 2017 Montana 3811ms legacy edition. Once we agreed to the purchase and put up the deposit down things went downhill all the way through delivery. This is by far the worst experience I have encountered in making a purchase of anything. I have received better customer service when purchasing a six pack of beer. I want to speak to the CEO of you organization as I am a retired Chairman and CEO with 40 years in the banking industry. I would want a customer to speak to me if I had a customer as unhappy as my wife and I are. My phone number is 817-371-4944.
I rated question three as a one because
I reported that we found a tear in the mattress when we got home and started to change the covers. I didn't pay for a used mattress, I paid for a new, untorn one. I would like to know what the status is on this. Sincerely, Lowell Stokes
Excellent experience. Hassle free and easy. Staff professional, knowledgeable, and friendly.
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