"It’s our stated policy to treat every visitor like an honored guest in our home; every time, every day, without fail, with no exceptions!"
We are constantly striving to improve our customers experience at our dealerships. Below are just a few reviews by actual customers of Holiday World RV.
To whom it may concern. My friends and I went to the Fort Worth RV Show yesterday (1/8/17) to view campers up until 5:00pm as advertised. We were extremely disappointed, after paying our admission fee and expecting to view campers until 5:00pm, that all the dealers locked up all their campers at 4:40pm concluding the show 20 minutes early. When we asked different dealers to see campers after 4:40pm we were told we could only see them if we were going to buy them, otherwise we could view them online. We did not pay the admission fee to be told to go home early and view them online. For future shows, we would appreciate viewing all campers up until the advertised closing time of 5:00pm; or please advertise that viewing concludes at 4:40pm so that we may plan accordingly. Thank you.
Went over and beyond to make sure we were happy!!
We purchased our first travel trailer this week from Chad Dakenbring at Holiday World of Willis. He was very knowledgable and patient with us during our decision making process. He made the buying experience incredibly easy!!!
Everyone was courteous and knowledgeable concerning everything concerning the purchase of our motor home. Very impressive.
We picked up our Keystone Outback 328RL Saturday and these people were great in taking care of everything that was needed. We made it home without any problems. Everyone was very helpful
It appears that the person that got our coach ready did not check alot of the stuff. You can verify with Nacho. We had items that did not function as they should and items that did not function at all. I take some responsibility by not making him physically operate everything when we did the walk through. I will never rate the walk through person until after having time to check things out.
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